FAQ

Our Customer Care Department is open from 7AM to 5PM Monday to Friday you can call us at 800-662-2275 option 4. You can also reach us by email at logistics@mitchellsNY.com or contact us online.

Mitchell’sNY Logistics makes over one thousand on-time deliveries per day. We can handle almost all delivery requests from, pallets to boxes to frozen goods and so much more.

We do it all! Our services include foot courier/messengers, dry/cold trucking, warehousing, and most third-party logistics services. See our complete list of service offerings.
If you already have an account setup with us you can call us at 800-662-2275, email us at logistics@mitchellsNY.com or contact us online and we will get you setup in no time.
You can contact our Customer Care Department at 800-662-2275 or email logistics@mitchellsNY.com and they will be able to provide a detailed delivery time.

Our automated Proof of Delivery system is an extremely useful tool in time-critical situations. This free service enables you to obtain a receipt (via email) seconds after your delivery has been completed. Each notification includes critical information including the pickup and delivery times, signature and date.

Absolutely, we have exclusive entry even to the most prestige buildings in New York City.

We can transport most goods in two forms. Dry trucking can be used for pallets, white glove, large boxes and odd shaped products that don’t normally fit into a van or large vehicle. Cold trucking offers the same method of transport but requires temperature controls used to ensure your delivery stays at the constant temperature desired. We can handle all perishable items from pharmaceuticals to flowers and everything in-between.

You can send us an email at sales@mitchellsNY.com or contact us online we will be back in touch quickly. You can also reach us by phone at 800-662-2275.

You can schedule a job up to one month in advance by contacting our Customer Care Department at 800-662-2275, contact us online or by emailing logistics@mitchellsNY.com. A Customer Care representative will also confirm the job the day before.

Yes, our couriers are bonded.